Creating a xe8 account takes under five minutes. This guide walks Malaysian players through every step — from the registration form to OTP verification, KYC, and your first deposit. xe8 is open to Malaysian players aged 21 and above for entertainment purposes.
Before You Begin
Have these ready before you start — the registration process is faster with everything prepared.
| Requirement | Details | Why It's Needed |
|---|---|---|
| Age 21 or above | You must be 21 years of age or older to register. xe8 does not accept registrations from players under 21. | Legal age requirement — verified during KYC |
| Valid Malaysian ID | MyKad (preferred) or valid Malaysian passport | Identity and age verification during KYC — have a clear photo or scan ready |
| Active mobile number | A Malaysian mobile number (010, 011, 012, 013, 014, 016, 017, 018, 019) registered in your name | OTP verification is sent to this number — must be accessible during registration |
| Email address | An active email address you have access to | Account notifications, security alerts, and correspondence from xe8 |
| Payment method | Touch 'n Go eWallet, Maybank2u, Boost, GrabPay, or DuitNow | Required for your first deposit after registration — not needed during sign-up itself |
Step-by-Step
Follow these six steps to complete your xe8 registration. Each step takes under one minute.
Go to xe8.net on your desktop or mobile browser. Click the Register or Sign Up button. You will be taken to the xe8 registration form.
Enter your Malaysian mobile number in the registration form. Click Send OTP. A one-time password (OTP) will be sent to your mobile number via SMS. The OTP is valid for 5 minutes.
Enter the 6-digit OTP in the verification field. If your OTP does not arrive within 60 seconds, tap Resend OTP. Check that your mobile number is entered correctly before resending.
Set a strong password for your xe8 account. Complete your player profile: full name (as per IC or passport), date of birth, and preferred currency (Malaysian Ringgit — MYR). All fields are required.
Tick the confirmation box to declare that you are 21 years of age or above. Read and accept the xe8 Terms & Conditions and Privacy Policy. Registration by players under 21 is not permitted.
Your account is now created. Log in using your registered mobile number and password. You will be taken to your xe8 player dashboard. From here, complete KYC verification and make your first deposit to start playing.
Troubleshooting
In most cases, your xe8 OTP arrives within 30 seconds. If it does not, work through these steps in order.
OTPs can be delayed by mobile network conditions, particularly during peak hours. Give it a full minute before tapping Resend.
A single wrong digit means the OTP goes to a different number. Return to the registration form and verify your number before resending.
OTP SMS delivery requires a live mobile signal. If you are in a low-signal area, try switching to Wi-Fi calling or moving to a stronger signal location.
Some mobile carriers filter automated SMS messages. Check if the OTP has been redirected to a spam folder.
Our support team can verify your registration status and assist with OTP issues directly. Have your registered mobile number ready when you contact xe8 support.
Identity Verification
KYC (Know Your Customer) verification is required by xe8's anti-money laundering (AML) obligations. It confirms your identity and age before your first withdrawal is processed. KYC is a one-time process.
| KYC Stage | What to Submit | Accepted Formats | Processing Time |
|---|---|---|---|
| Identity verification | Clear photo or scan of your MyKad (front and back) or valid Malaysian passport | JPG, PNG, or PDF — under 5MB | Under 24 hours |
| Address verification (if required) | Recent utility bill, bank statement, or government letter — dated within 3 months, showing your full name and address | JPG, PNG, or PDF | Under 24 hours |
| Payment method verification (if required) | Screenshot of your e-wallet showing your registered name — for Touch 'n Go, Boost, or Maybank2u | JPG or PNG | With identity docs |
Next Step
Once your account is created and KYC is submitted, you are ready to make your first deposit. xe8 supports Touch 'n Go eWallet, Maybank2u, Boost, GrabPay, and DuitNow with a minimum deposit of RM 20.
Frequently Asked Questions